Reception Security Solutions

Customer Focused Guards for Hotels & Conferences

Hotels in the UK must comply with fire safety regulations and must maintain an auditable record of fire watch patrols.

We supply permanent and relief night porters & hotel security personnel with Fire Marshall Qualifications on our homepage we mention also about the GDPR Qualification

Our Staff will complete and record regular fire watch patrols so that your guests remain safe and your hotel meets its compliance responsibilities.

The staff will also check fire equipment is present and in working order and record any missing or non-functioning items.

Service is a Top Priority
The hotel and tourism sector in Scotland & England includes hotels,

travel agencies, tour operators and various types of leisure-related operators,

such as golf courses or holiday resorts as well as Scotland historical venues and tours..

All of these have one thing in common, they operate in public spaces with numerous visitors moving in and out of their premises,

and some may even operate 24 hours a day.

The basis of any good customer service experience begins with good security.

The hotel and hospitality industry is one which is based on service delivery, and with good service comes good security.

Guest’s Security
The guest’s security is integral to the hotels success,

as poor security can expose guests to a plethora of risks and compromise the reputation of the hotel.

There are particular risks that are pervasive in hotels one of which is unauthorised visitors.

Any detection of unauthorised or suspicious visitors should be communicated immediately

to patrolling security staff that is fully trained to deal with the situation in a safe and professional way,

causing minimal disruption.

Other key security measures include key/door security and control,

adequate staff identification measures,

front desk security, corridor patrolling and CCTV and camera control.

Further Hotels & Tourism Services Sector Security Solutions

Hotels are a 24 hour operation, and they need to be able to offer a safe and secure enviroment for their guests,

event and conference attendees,

and bar and restaurant patrons,

while offering their own staff a secure workplace.

Our security solutions comprise equal parts of security and service,

for both your staff and your guests.

Our role is to prevent damage and theft, as well as making your staff members’

jobs easier by assisting with arrivals and departures, escorting guests in and out of the hotel.

Guards may be a permanent part of your security solution, or they can be ordered for special events and conferences.


In addition to Adapt hotel security guarding also offers relief night porter services.

This service is especially useful for hotels that require additional support during the night shift.

The relief night porter can handle tasks such as checking guests in and out, handling guest requests,

and monitoring the property during the night shift.

They can also provide security support if required.

Having a relief night porter on duty can help hotels provide a better guest experience,

as guests can have their needs attended to even during the night shift. It also ensures that the hotel is always staffed,

reducing the risk of security incidents or emergencies going unnoticed.

The service is a cost-effective solution for a hotel’s night operations and reinforce the hotel’s sense of safety.

Peace of mind
Contact us today to find out how we combine cutting edge technology with real time intelligence to keep you and your business safe.